Legal

Privacy Policy

Last updated: August 9, 2026

PawCare (“we”, “our”, or “us”) provides a pet-care app and related services at pawcare-ai.com. This Privacy Policy explains how we collect, use, and protect information when you use our website, API, and mobile applications.

Information we collect

  • Account details such as name, email, and authentication identifiers (including Google sign-in).
  • Pet profile data you choose to add (name, species, breed, birth date, photos, health records).
  • Care activity you create (vaccinations, deworming, medications, vet visits, reminders, documents).
  • Device and usage data needed to deliver push notifications and improve reliability.

How we use information

  • To provide core features such as reminders, records, sharing, and shop experiences.
  • To secure accounts, prevent abuse, and support customer requests.
  • To improve product quality and communicate service-related updates.

Sharing

We do not sell your personal information. We may share data with service providers who help us host, authenticate, send notifications, or process payments — only as needed to operate PawCare. If you use family pet sharing, invited members can see the pet information you choose to share.

AI processing (Google Gemini)

When you use PawCare AI, we send the minimum care context needed to answer your question to Google’s Gemini API under Google’s terms. We do not sell pet records for advertising. AI outputs are informational and not veterinary advice.

United States (including CCPA-style rights)

If you are a U.S. resident, you may request access to, correction of, or deletion of personal information we hold about you, and ask whether we sell or share personal information for cross-context behavioral advertising (we do not). Email info@pawcare-ai.com with the subject “Privacy request”.

International users (EEA/UK & other regions)

If you access PawCare from outside the United States, your information may be processed in the U.S. or other countries where our providers operate. Where GDPR or similar laws apply, we rely on contract necessity and legitimate interests to provide the service, and you may contact us to exercise access, deletion, or objection rights.

Data retention & security

We retain information while your account is active and as required for legitimate business or legal needs. We use industry-standard safeguards; no method of transmission or storage is 100% secure.

Your choices

You can update profile and pet data in the app, revoke device notification permissions, or request account deletion by contacting us.

Contact

Questions about privacy? Email info@pawcare-ai.com. Primary market of operation: United States; English-language support worldwide.